JIT-EX Emergency Assistance Intake
Cook County, Illinois • [email protected]
Before you apply, have your current bill, shutoff notice, provider name, amount due, due date, and contact information ready.

JIT-EX

Emergency Assistance Client Portal

Emergency assistance intake for Cook County residents

Review-based help for utility hardship, housing pressure, and essential household needs

JIT-EX is an independent intake portal for residents facing urgent hardship. Applicants can submit a request for review, check status updates, and upload supporting records through one connected portal.

Submitting an application does not guarantee approval, payment, or eligibility. Requests are reviewed individually based on documentation, urgency, and available support.

Apply for ReviewCheck Status
Cook County service area
Reference IDs generated automatically
Connected status and document workflow

Quick links

Move quickly through the intake process.

📝
ApplySubmit a request for emergency assistance review.
📌
Check StatusReview the current application status.
📄
Document GuidanceSee what records may be requested.
⬆️
Upload DocumentsSend supporting records related to an existing application.

What this program may help with

  • Utility hardship and shutoff-related review
  • Housing-related emergency hardship
  • Food, clothing, medicine, or transportation-related emergency need
  • Referral to public or local resources when appropriate

Application process

1

Submit

Complete the intake form.

2

Review

Your request enters review.

3

Documents

More records may be requested.

4

Decision

A final update is issued.